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Here’s How To Get Meet & Assist, Fast Track, & Other Airport Services At Singapore Changi Airport

Singapore is an entertainment & shopping destination in South East Asia. This colonially rich country is home to the best airport in the world, Singapore Changi Airport (Skytrax Awards, 2017). The airport caters to approximately 100 airlines, arriving and departing to 380 cities from 90 countries. Every week, the airport serves around 7,000 flights and 58.7 plus passengers pass through the airport in a year. That’s a lot of passengers, and the only way to get ahead of the line at check in, passport control, and security is with airport assistance services such as fast track, meet & assist, and much more. These airport services guarantee a travel experience like never before – comfortable and relaxing.

Singapore is a tourist haven thanks to the Gardens by the Bay, Universal Studios, Sentosa, and Night Safari. And to caterer to the influx of passengers arriving at the Changi Airport, Singapore offers a wide array of facilities and activities. However, the passengers are not aware of them. Let’s get a low down on the exciting and low-key services that gives new meaning to air travel experience.

Airlines Operating From Singapore Changi Airport

Aegean Airlines

Aer Lingus

Air Asia

Air Berlin

Air Canada

Air China

Air Europa Lineas Aereas

Air France

Air India

Air India Express

Air Madagascar

Air Mauritius

Air New Zealand

Air Niugini

Air Serbia


All Nippon Airways

American Airlines

Asiana Airlines

Austrian Airlines

Bangkok Airways

Batik Air

Biman Bangladesh Airlines

British Airways

Brussels Airlines N.V.

Cathay Pacific Airways

Cebu Pacific Air

China Airlines

China Eastern Airlines

China Southern Airlines

Croatia Airlines

Delta Air Lines



Egypt Air


Ethiopian Airlines

Etihad Airways

Fiji Airways




Garuda Indonesia

Hawaiian Airlines

Hebei Airlines



Japan Airlines

Jet Airways

JetBlue Airways

Jetstar Asia

Jetstar International

Jetstar Pacific

KLM Royal Dutch Airlines

Korean Air

LOT Polish Airlines

Lao Airlines

Lion Air

Lufthansa German Airlines

Malaysia Airlines

Malindo Air

Mihin Lanka

Myanmar Airways International

Myanmar National Airlines

NIKI Luftfahrt GmbH

Norwegian Air UK

Philippine Airlines

Qantas Airways

Qatar Airways

Regent Airways

Royal Air Maroc

Royal Brunei Airlines

Saudi Arabian Airlines

Scandinavian Airlines System


Shenzhen Airlines

Siberia Airlines

Sichuan Airlines


Singapore Airlines

South African Airways

Spring Airlines

SriLankan Airlines

Swiss International Air Lines

TAP Portugal

Thai Airways

Thai Lion Air

Turkish Airlines

United Airlines

Uzbekistan Airways

VietJet Air

Vietnam Airlines

Virgin Atlantic

Virgin Australia

West Air

Xiamen Airlines


The Singapore Changi Airport is the best airport in the world for multiple reasons. It offers services that other major airports fail to do. Some of the services are free or it is priced at an affordable rate.

Lee Seow Hiang, CEO of Changi Airport Group said, "Winning the Skytrax World's Best Airport Award for the sixth consecutive year is immense encouragement to our 50,000-strong airport community at Changi Airport, every one of whom is passionate about delivering the most memorable airport experience to our passengers."

Here’s what you can expect at the Singapore Changi Airport:

1) Free Services at Singapore Airport

Time moves slowly when you are waiting for your flight and puts your patience to the test. So, to make it bearable and tolerable, the Changi Airport offer free services to kill time. Reserve your spot for a free guided tour, watch the latest movies, sit back and enjoy the gaming center, and you can go on nature trails. It sounds unbelievable to be true, but it is indeed.

2) Go For A Swim

Sign up for the rooftop swimming pool, located at Aerotel Airport Transit Hotel at Terminal 1. Enjoy the Jacuzzi and poolside bar. It also offers shower facilities. Great way to unwind before the flight.

3) Meet & Assist

This is an ideal service for first time fliers, VIPs, executives, corporates, elderly, or moms traveling with kids. The representative will meet you at the curb and escort you to the boarding gate, ensuring you have a comfortable and pleasant journey at the airport. You can customize this service to suit your requirement such as access and guidance to the lounge, medical aid, play area, etc. Book the service for the Singapore airport here.

4) Fast Track

If you are in transit or hate waiting in long lines or you prefer a fast-paced life – fast track is the airport service you wished, you had outside the airport too. This is the perfect way to receive priority at check in, passport control, and security. So, you literally breeze through airport procedures within minutes, rather than spending hours going through each step. Get fast track service here.

5) Arrival Services At Singapore Changi Airport

Another reason you will love this airport, is the service. It is designed to take the stress out of traveling. These are some of the facilities and airport provisions avail to any passenger:

  • Meet and greet at arrival gate
  • Floral Welcome bouquet
  • Escort from gate to terminal exit
  • Fast track service through all arrival formalities (immigration, passport control and customs clearance where allowed)
  • Efficient baggage handling
  • Limousine services
  • Escort passengers to the receiving party in the arrivals area
  • Connecting flight help
  • Connecting flight accommodation

6) Departure Services At Singapore Changi Airport

Bypass the crowd and rush to the boarding gate quickly with the following services. It is a great package during the holidays or vacation time. Here’s what’s available:

  • Meet traveler at the curb
  • Keep boarding pass ready
  • Escort through security (where allowed)
  • Access to private airline clubs (where available)
  • Constant flight monitoring
  • Assistance with upgrades
  • Re-booking arrangements
  • Luggage Handling
  • Pre-boarding

7) Transit Services At Singapore Airport

Singapore is a major transit hub for flights heading to New Zealand, Australia and other Asian countries. So, a large number of passengers can book these airport transfer services or other facilities to relax.

  • Meet and greet at the arrival gate
  • Assistance through Transfer Desk and check-in formalities
  • Keeping boarding pass handy
  • Escort through security (where allowed)
  • Access to private airline clubs (where available)
  • Constant monitoring of flights
  • Seat assignments
  • Assistance with upgrades
  • Re-booking arrangements
  • Connecting flight accommodation
  • Pre-boarding
  • Transfer between the Terminals (if needed)
  • Escort till the departure boarding gate

8) Business Traveler Services

Flying to Asia for a business trip, then get these services to ease your travel experience. We arrange for airport lounge access, guidance to the business center, ensure access to gourmet food, private and swift passage through the terminal, and much more. We ensure you have a luxurious, indulging, and comfortable time at the Singapore Changi Airport.

Airport Assist by MUrgency is the airport service provider at the Changi airport in Singapore. You can easily book any of these service and others at Airport Assist or contact us for a quick booking.

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