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Melbourne Airport Assistance

Book Meet and Greet, Fast Track services at Melbourne

Melbourne Airport, also known as Tullamarine Airport, is the second busiest airport in Australia, serving millions of travelers annually. Here are some top things to do during your time at Melbourne Airport.


Relax at the Lounge:

Melbourne Airport offers several lounges, including those operated by airlines and independent operators. These lounges provide a comfortable and quiet atmosphere, free refreshments, and other amenities to help you relax and recharge during your layover.


Shop and Dine:

Melbourne Airport has a variety of shopping and dining options to keep you entertained during your stay. The airport features a range of shops, including duty-free stores selling luxury brands, souvenirs, and gifts. You can also explore the retail stores for fashion and accessories, or grab a bite to eat at one of the many cafes and restaurants that offer both local and international cuisine.


Use the Wi-Fi and Charging Stations:

Stay connected during your layover with free Wi-Fi available throughout the airport. There are also plenty of charging stations equipped with electrical outlets, making it easy to charge your devices and catch up on work.


Explore the Art:

Melbourne Airport features several art installations and exhibitions, showcasing the works of local artists. Take a stroll around the airport to discover these unique artworks and immerse yourself in the local culture.


Get Some Sleep:

For those who need to catch up on sleep, the airport offers several comfortable and quiet sleeping options, including designated rest areas and sleeping pods.


Experience the Melbourne Airport App:

The Melbourne Airport app is a must-have for all travelers. It provides real-time flight information, airport maps, and personalized notifications to help you navigate the airport easily.


Other Exclusive Features:

Melbourne Airport is also known for its environmentally-friendly initiatives, including water conservation programs and a solar energy system. The airport also offers facilities for travelers with disabilities and families traveling with children, including nursing rooms and play areas.


In conclusion, Melbourne Airport offers a range of facilities and services to ensure a comfortable and convenient layover experience. Whether you want to relax, explore, or get some work done, there is something for everyone at the airport. With its lounges, shopping options, Wi-Fi and charging stations, art installations, and app, your layover at Melbourne Airport can be enjoyable and stress-free.



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1. What are Airport Assistance Services at the Melbourne Airport?

Melbourne Airport Assistance Services are designed to help passengers navigate the airport with ease and convenience. These services typically include meet and greet services, baggage assistance, fast-track security, lounge access, and other related services. Whether you're traveling alone, with a group, or with a disability, Airport Assistance Services can make your travel experience stress-free and enjoyable.

2. How do I book Airport Assistance services with

3. What is Melbourne Fast Track Airport Assistance by

4. What is Meet and Greet Service at the Melbourne Airport?

5. How do I get special assistance at the Melbourne Airport?


Excellent arrival service at Chennai

I would like to place on record the excellent airport assistance provided by (previously Airport Assistance by Murgency) team at Chennai airport. My mother travelled alone from Dubai to Chennai on 8th September 2016 by Emirates flight. She was provided very good assistance on arrival at Chennai airport. I recommend for airport assistance services in India & globally.

Dharmarajan, India

The best airport assistance service

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Hamid, Aruba

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Анастасия, Russia

A wonderful service

Thank you to the (previously Airport Assistance by MUrgency) team for the professional help offered to our mother-in-law, who was traveling alone to Ahmedabad (India) from Seattle, USA. She is not proficient with air travel, has a hearing problem and speaks only Gujarati and Hindi. So, for her tansit at Abu Dhabi, arranged a Hindi speaking greeter, which was much appreciated. Hats off to the team for updating us along the way on real time basis and informing us of the delayed flight.

Kirit, Tanzania

The service in Brussels was amazing

Alexandra, the Concierge, picked me up from the plane door and escorted me to the lounge where I waited while my passport was stamped and cleared customs and my bags were picked up. The lounge had food, showers and wifi and was a gorgeous space. She then walked me to the train station and helped me buy a ticket to my next destination. It was quick, painless and so easy and I would definitely recommend this service by to anyone.

Sarah, Belgium

A highly recommended service

I have used (previously Airport Assistance by Murgency) services twice. I was travelling with my 82 year old father and as I suspected the Chinese airports are large, time consuming and daunting.'s services were a life saver. They were efficient in communication, and everything went smoothly from the airport door or tarmac, access to the VIP lounge to assist with luggage and delivery to your hotel door. They helped with the language problem and quickly got done with the processes. A highly recommended service.

Karen, Australia

So genuinely kind

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Jodi, Australia