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Nairobi Airport Assistance

Book Meet and Greet, Fast Track services at Nairobi

Jomo Kenyatta International Airport (JKIA) is the main international airport in Nairobi, Kenya. Serving as a gateway to East Africa, the airport is a bustling hub for business and leisure travelers alike. Whether you're arriving or departing, here are some of the top things to do and see at Nairobi's JKIA.


Explore the Terminal:

JKIA has two terminals - Terminal 1 for international flights and Terminal 2 for domestic flights. Both terminals offer a range of facilities, including shops, restaurants, and lounges. Take some time to explore the terminals and discover the wide range of offerings available.


Shop and Dine:

There are plenty of shopping and dining options available at JKIA. Duty-free shops are a popular choice for travelers looking for souvenirs and gifts, as well as luxury goods at tax-free prices. There are also several restaurants and cafes serving both local and international cuisine, offering a range of options to satisfy different tastes.


Relax at a Lounge:

If you have a longer layover or need a quiet space to work, relax, or freshen up, JKIA has several lounges available. These lounges offer comfortable seating, complimentary refreshments, and other amenities, including showers and Wi-Fi.


Take a Tour:

If you have a few hours to spare, why not take a guided tour of Nairobi? Nairobi is known for its wildlife, including the nearby Nairobi National Park, home to lions, leopards, and other wildlife. You can also explore the city's bustling markets, museums, and cultural landmarks. There are several tour operators who offer airport pick-up and drop-off services, making it easy to explore the city during your layover.


Enjoy Some Rest:

For those who need to catch up on sleep or take a break from the busy airport environment, JKIA has several rest zones available. These zones offer comfortable seating and a quiet environment, providing a peaceful space to relax and recharge.


Other Features:

JKIA offers several other features, including ATMs, currency exchange services, and free Wi-Fi throughout the airport. Additionally, there are several medical facilities and pharmacies available, should you need any assistance during your travels.


In conclusion, Jomo Kenyatta International Airport offers a range of facilities and services to ensure a comfortable and convenient travel experience. Whether you want to shop, dine, relax, explore, or simply rest, there are plenty of options available at the airport. With its comfortable lounges, extensive shopping and dining options, and easy access to Nairobi, your time at JKIA can be enjoyable and stress-free.

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1. What are Airport Assistance Services at the Nairobi Airport?

Nairobi Airport Assistance Services are designed to help passengers navigate the airport with ease and convenience. These services typically include meet and greet services, baggage assistance, fast-track security, lounge access, and other related services. Whether you're traveling alone, with a group, or with a disability, Airport Assistance Services can make your travel experience stress-free and enjoyable.

2. How do I book Airport Assistance services with

3. What is Nairobi Fast Track Airport Assistance by

4. What is Meet and Greet Service at the Nairobi Airport?

5. How do I get special assistance at the Nairobi Airport?


Excellent arrival service at Chennai

I would like to place on record the excellent airport assistance provided by (previously Airport Assistance by Murgency) team at Chennai airport. My mother travelled alone from Dubai to Chennai on 8th September 2016 by Emirates flight. She was provided very good assistance on arrival at Chennai airport. I recommend for airport assistance services in India & globally.

Dharmarajan, India

The best airport assistance service

Better than I could have dreamed! Possibly the best service. Was there on time, helped me throughtout the huge Dubai Airport, in all steps including the on arrival visa processing. I didn't need to do or worry for anything. Thank you (previously Airport Assistance by MUrgency).

Hamid, Aruba

On time services

We used the services of (previously Airport Assistance by MUrgency)company for a meet and greet at the Miami Airport. Everything was great and on time 😄 Thank you very much😄 😄

Анастасия, Russia

A wonderful service

Thank you to the (previously Airport Assistance by MUrgency) team for the professional help offered to our mother-in-law, who was traveling alone to Ahmedabad (India) from Seattle, USA. She is not proficient with air travel, has a hearing problem and speaks only Gujarati and Hindi. So, for her tansit at Abu Dhabi, arranged a Hindi speaking greeter, which was much appreciated. Hats off to the team for updating us along the way on real time basis and informing us of the delayed flight.

Kirit, Tanzania

The service in Brussels was amazing

Alexandra, the Concierge, picked me up from the plane door and escorted me to the lounge where I waited while my passport was stamped and cleared customs and my bags were picked up. The lounge had food, showers and wifi and was a gorgeous space. She then walked me to the train station and helped me buy a ticket to my next destination. It was quick, painless and so easy and I would definitely recommend this service by to anyone.

Sarah, Belgium

A highly recommended service

I have used (previously Airport Assistance by Murgency) services twice. I was travelling with my 82 year old father and as I suspected the Chinese airports are large, time consuming and daunting.'s services were a life saver. They were efficient in communication, and everything went smoothly from the airport door or tarmac, access to the VIP lounge to assist with luggage and delivery to your hotel door. They helped with the language problem and quickly got done with the processes. A highly recommended service.

Karen, Australia

So genuinely kind

Had a fabulous experience with (previously Airport Assistance by MUrgency). They were so genuinely kind and getting through customs was a breeze. I would highly recommend them to anyone wanting a professional full-service assistance in any airport in the world.

Jodi, Australia