The Official Airport Assistance Network of the World Airports

Hong Kong Airport Assistance

Airport Assistance


Hong Kong International Airport is one of the busiest and most popular airports in Asia. As a hub for global travel, it offers a range of facilities and services to make your layover or travel experience comfortable and convenient. Here are some of the top things you can do at Hong Kong Airport:



Hong Kong Airport is a shopping paradise with a wide variety of luxury brands and duty-free stores, making it an excellent place to shop for souvenirs, gifts, and other items. From cosmetics and electronics to jewelry and clothing, there's something for everyone. You can also enjoy a pre-order service for duty-free shopping, allowing you to order online and collect your items at the airport.



The airport has a vast range of dining options, from fast food to gourmet restaurants. Whether you're craving authentic Chinese cuisine, western-style meals, or a quick snack, you'll find plenty of choices. Hong Kong Airport also offers several lounges that provide complimentary refreshments and snacks.



Take a break from the hectic airport atmosphere and relax at one of the lounges or wellness centers. Hong Kong Airport has several lounges, including airline-operated lounges and independent lounges that offer comfortable seating, free refreshments, and other amenities to help you recharge during your layover.



If you have a long layover or stopover, why not explore the vibrant city of Hong Kong? From cultural landmarks to shopping and dining destinations, Hong Kong offers a unique and exciting experience for travelers. With, you can arrange for a personalized tour guide to show you the best of the city or provide airport concierge services to ensure a seamless travel experience.



Stay connected during your layover with free Wi-Fi throughout the airport. You can also take advantage of the airport's workstations and charging stations, which are equipped with electrical outlets, making it easy to charge your devices and catch up on work.



For travelers in need of a nap or a good night's rest, the airport offers designated rest areas and sleeping pods that provide a quiet and comfortable space to rest. You can also book a room at one of the airport hotels, which offer a range of amenities, including fitness centers, spas, and dining options.


Other Exclusive Features:

Hong Kong Airport is renowned for its state-of-the-art facilities and design. The airport features several art installations and exhibitions, showcasing the works of local artists. It also has an IMAX theater, a golf course, and a rooftop garden where travelers can relax and take in the stunning views of the city.


In conclusion, Hong Kong International Airport offers a range of facilities and services to ensure a comfortable and convenient travel experience. Whether you want to shop, dine, relax, explore, or connect, there is something for everyone at the airport. With, you can also enjoy personalized tours and concierge services to make your layover or stopover in Hong Kong a memorable one.

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1. What are Airport Assistance Services at the Hong Kong Airport?

Hong Kong Airport Assistance Services are designed to help passengers navigate the airport with ease and convenience. These services typically include meet and greet services, baggage assistance, fast-track security, lounge access, and other related services. Whether you're traveling alone, with a group, or with a disability, Airport Assistance Services can make your travel experience stress-free and enjoyable.

2. How do I book Airport Assistance services with

3. What is Hong Kong Fast Track Airport Assistance by

4. What is Meet and Greet Service at the Hong Kong Airport?

5. How do I get special assistance at the Hong Kong Airport?


Excellent arrival service at Chennai

I would like to place on record the excellent airport assistance provided by (previously Airport Assistance by Murgency) team at Chennai airport. My mother travelled alone from Dubai to Chennai on 8th September 2016 by Emirates flight. She was provided very good assistance on arrival at Chennai airport. I recommend for airport assistance services in India & globally.

Dharmarajan, India

The best airport assistance service

Better than I could have dreamed! Possibly the best service. Was there on time, helped me throughtout the huge Dubai Airport, in all steps including the on arrival visa processing. I didn't need to do or worry for anything. Thank you (previously Airport Assistance by MUrgency).

Hamid, Aruba

On time services

We used the services of (previously Airport Assistance by MUrgency)company for a meet and greet at the Miami Airport. Everything was great and on time 😄 Thank you very much😄 😄

Анастасия, Russia

A wonderful service

Thank you to the (previously Airport Assistance by MUrgency) team for the professional help offered to our mother-in-law, who was traveling alone to Ahmedabad (India) from Seattle, USA. She is not proficient with air travel, has a hearing problem and speaks only Gujarati and Hindi. So, for her tansit at Abu Dhabi, arranged a Hindi speaking greeter, which was much appreciated. Hats off to the team for updating us along the way on real time basis and informing us of the delayed flight.

Kirit, Tanzania

The service in Brussels was amazing

Alexandra, the Concierge, picked me up from the plane door and escorted me to the lounge where I waited while my passport was stamped and cleared customs and my bags were picked up. The lounge had food, showers and wifi and was a gorgeous space. She then walked me to the train station and helped me buy a ticket to my next destination. It was quick, painless and so easy and I would definitely recommend this service by to anyone.

Sarah, Belgium

A highly recommended service

I have used (previously Airport Assistance by Murgency) services twice. I was travelling with my 82 year old father and as I suspected the Chinese airports are large, time consuming and daunting.'s services were a life saver. They were efficient in communication, and everything went smoothly from the airport door or tarmac, access to the VIP lounge to assist with luggage and delivery to your hotel door. They helped with the language problem and quickly got done with the processes. A highly recommended service.

Karen, Australia

So genuinely kind

Had a fabulous experience with (previously Airport Assistance by MUrgency). They were so genuinely kind and getting through customs was a breeze. I would highly recommend them to anyone wanting a professional full-service assistance in any airport in the world.

Jodi, Australia