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Cancun Airport Assistance

Book Meet and Greet, Fast Track services at Cancun

Cancun International Airport is the gateway to one of the most popular tourist destinations in Mexico, the city of Cancun. As such, the airport offers a wide range of facilities and services that cater to the needs of travelers. Whether you're in Cancun for a short layover or a longer stay, there are plenty of things you can do at the airport to make the most of your time.


Relax at a Lounge:

Cancun International Airport has several lounges where you can relax and unwind before your next flight. The lounges offer comfortable seating, free Wi-Fi, and a variety of complimentary snacks and drinks. With's VIP service, you can gain access to these lounges and enjoy a more comfortable and relaxing layover experience.



Cancun International Airport has a great selection of shops, ranging from duty-free stores to souvenir shops. You can find everything from clothing and accessories to local handicrafts and souvenirs. With's Fast Track service, you can breeze through customs and security, giving you more time to shop and explore.


Use the Spa:

If you want to pamper yourself during your layover, Cancun International Airport has several spas where you can relax and rejuvenate. You can indulge in a massage, facial, or other treatments to help you unwind and feel refreshed before your next flight. With's Meet and Greet service, you can be met at the airport and taken directly to one of these spas for a relaxing experience.


Explore the City:

If you have a few hours to spare, why not take the opportunity to explore Cancun and its surroundings? The airport is located just a short distance from the famous Cancun Hotel Zone, where you can enjoy beautiful beaches, shops, and restaurants. You can also take a tour of the ancient Mayan ruins of Chichen Itza, Tulum, or Cobá, all of which are just a short drive away. With's Meet and Greet service, you can arrange for a private tour guide to take you on a personalized tour of the city and its surroundings.


Go Online:

Stay connected during your layover with free Wi-Fi available throughout the airport. You can also make use of the airport's charging stations and workstations, which are equipped with electrical outlets, making it easy to charge your devices and catch up on work.


Take Rest/Sleep:

For those who need to catch up on sleep, the airport offers a range of comfortable and quiet sleeping options, including designated rest areas and sleeping pods.


Here are some other exclusive features of Cancun International Airport:


The Mayan Culture Museum: The airport houses the only airport museum in Latin America, showcasing a vast collection of Mayan artifacts and cultural displays. It is a must-visit for history enthusiasts and anyone looking to learn more about the rich cultural heritage of Mexico.


Traditional Mexican Food: Cancun International Airport offers a wide range of dining options, from fast food to sit-down restaurants. You can try authentic Mexican dishes such as tacos, guacamole, and churros, as well as other international cuisine options.


Live Music: You can enjoy live music performances by local musicians at various locations throughout the airport. This provides a festive and welcoming atmosphere that will make you feel the warmth of Mexican hospitality.


Duty-Free Shopping: Like most international airports, Cancun offers duty-free shopping, but with a unique twist. You can purchase handcrafted souvenirs, local chocolates, tequila, and other traditional Mexican products, making for a perfect gift to take back home.


Relax at the Lounge: If you want to escape the crowds and relax before your flight, Cancun Airport offers several lounges that offer comfort, privacy, and quality service. You can enjoy free refreshments, comfortable seating, and other amenities, while waiting for your flight.


Overall, Cancun International Airport has many exciting features and services that will make your travel experience more comfortable and enjoyable. Whether you are interested in history, culture, food, or just want to relax before your flight, the airport has something for everyone.

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1. What are Airport Assistance Services at the Cancun Airport?

Cancun Airport Assistance Services are designed to help passengers navigate the airport with ease and convenience. These services typically include meet and greet services, baggage assistance, fast-track security, lounge access, and other related services. Whether you're traveling alone, with a group, or with a disability, Airport Assistance Services can make your travel experience stress-free and enjoyable.

2. How do I book Airport Assistance services with

3. What is Cancun Fast Track Airport Assistance by

4. What is Meet and Greet Service at the Cancun Airport?

5. How do I get special assistance at the Cancun Airport?


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Анастасия, Russia

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Thank you to the (previously Airport Assistance by MUrgency) team for the professional help offered to our mother-in-law, who was traveling alone to Ahmedabad (India) from Seattle, USA. She is not proficient with air travel, has a hearing problem and speaks only Gujarati and Hindi. So, for her tansit at Abu Dhabi, arranged a Hindi speaking greeter, which was much appreciated. Hats off to the team for updating us along the way on real time basis and informing us of the delayed flight.

Kirit, Tanzania

The service in Brussels was amazing

Alexandra, the Concierge, picked me up from the plane door and escorted me to the lounge where I waited while my passport was stamped and cleared customs and my bags were picked up. The lounge had food, showers and wifi and was a gorgeous space. She then walked me to the train station and helped me buy a ticket to my next destination. It was quick, painless and so easy and I would definitely recommend this service by to anyone.

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Jodi, Australia