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Kuala Lumpur Airport Assistance

Book Meet and Greet, Fast Track services at Kuala Lumpur

Kuala Lumpur International Airport (KLIA) is Malaysia's main airport and one of the busiest airports in Southeast Asia. With two terminals and a range of amenities and services, KLIA aims to provide a comfortable and convenient experience for travelers. Whether you're in Kuala Lumpur for a layover or starting your journey here, here are some things you can do at the airport.


Relax at a Lounge:

KLIA offers several lounges operated by airlines and independent operators. These lounges offer free refreshments, comfortable seating, and other amenities to help you relax and recharge during your layover. You can also enjoy premium services like spa treatments, showers, and private suites.



KLIA has an extensive range of shopping options, including duty-free shops offering a range of luxury brands, souvenirs, and gifts. You can browse the duty-free shops for great deals on cosmetics, perfumes, and other items. You can also explore the retail stores for traditional Malaysian handicrafts, fashion, and accessories.


Use the Spa:

For those looking to pamper themselves during their layover, the airport offers several spas that provide massages, facials, and other treatments. These spas offer a range of services to help you relax and rejuvenate during your stay at the airport.


Explore the City:

If you have a few hours to spare, why not take advantage of your layover to explore Kuala Lumpur? The city is known for its iconic Petronas Twin Towers, vibrant street markets, and diverse cuisine. You can arrange for a private tour guide or take the KLIA Ekspres train to the city center to explore on your own.


Go Online:

Stay connected during your layover with free Wi-Fi available throughout the airport. You can also make use of the airport's charging stations and workstations, which are equipped with electrical outlets, making it easy to charge your devices and catch up on work.


Take Rest/Sleep:

For those who need to catch up on sleep, the airport offers a range of comfortable and quiet sleeping options, including designated rest areas and sleeping pods.


Other Exclusive Features:


KLIA is not just known for its facilities and services, but also for its impressive architecture and design. The airport features several art installations and exhibitions, showcasing the works of local artists. There are also several restaurants and cafes, offering a range of cuisines to satisfy different tastes and preferences. Services:


For those looking to make the most of their layover, offers a range of services to help you navigate the airport and explore the city. Our meet and greet service provides a personal assistant to guide you through the airport and assist with immigration, baggage, and transportation. We can also arrange private tours of Kuala Lumpur, customized to your interests and preferences.


In conclusion, KLIA offers a range of facilities and services to ensure a comfortable and convenient layover experience. Whether you want to relax, explore, or get some work done, there is something for everyone at the airport. With its lounges, shopping options, spas, and city exploration options, your layover at KLIA can be enjoyable and stress-free.

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1. What are Airport Assistance Services at the Kuala Lumpur Airport?

Kuala Lumpur Airport Assistance Services are designed to help passengers navigate the airport with ease and convenience. These services typically include meet and greet services, baggage assistance, fast-track security, lounge access, and other related services. Whether you're traveling alone, with a group, or with a disability, Airport Assistance Services can make your travel experience stress-free and enjoyable.

2. How do I book Airport Assistance services with

3. What is Kuala Lumpur Fast Track Airport Assistance by

4. What is Meet and Greet Service at the Kuala Lumpur Airport?

5. How do I get special assistance at the Kuala Lumpur Airport?


Excellent arrival service at Chennai

I would like to place on record the excellent airport assistance provided by (previously Airport Assistance by Murgency) team at Chennai airport. My mother travelled alone from Dubai to Chennai on 8th September 2016 by Emirates flight. She was provided very good assistance on arrival at Chennai airport. I recommend for airport assistance services in India & globally.

Dharmarajan, India

The best airport assistance service

Better than I could have dreamed! Possibly the best service. Was there on time, helped me throughtout the huge Dubai Airport, in all steps including the on arrival visa processing. I didn't need to do or worry for anything. Thank you (previously Airport Assistance by MUrgency).

Hamid, Aruba

On time services

We used the services of (previously Airport Assistance by MUrgency)company for a meet and greet at the Miami Airport. Everything was great and on time 😄 Thank you very much😄 😄

Анастасия, Russia

A wonderful service

Thank you to the (previously Airport Assistance by MUrgency) team for the professional help offered to our mother-in-law, who was traveling alone to Ahmedabad (India) from Seattle, USA. She is not proficient with air travel, has a hearing problem and speaks only Gujarati and Hindi. So, for her tansit at Abu Dhabi, arranged a Hindi speaking greeter, which was much appreciated. Hats off to the team for updating us along the way on real time basis and informing us of the delayed flight.

Kirit, Tanzania

The service in Brussels was amazing

Alexandra, the Concierge, picked me up from the plane door and escorted me to the lounge where I waited while my passport was stamped and cleared customs and my bags were picked up. The lounge had food, showers and wifi and was a gorgeous space. She then walked me to the train station and helped me buy a ticket to my next destination. It was quick, painless and so easy and I would definitely recommend this service by to anyone.

Sarah, Belgium

A highly recommended service

I have used (previously Airport Assistance by Murgency) services twice. I was travelling with my 82 year old father and as I suspected the Chinese airports are large, time consuming and daunting.'s services were a life saver. They were efficient in communication, and everything went smoothly from the airport door or tarmac, access to the VIP lounge to assist with luggage and delivery to your hotel door. They helped with the language problem and quickly got done with the processes. A highly recommended service.

Karen, Australia

So genuinely kind

Had a fabulous experience with (previously Airport Assistance by MUrgency). They were so genuinely kind and getting through customs was a breeze. I would highly recommend them to anyone wanting a professional full-service assistance in any airport in the world.

Jodi, Australia